Terms and Conditions

This Agreement was last modified on 8 April 2025

Effective Date: [8/4/2025]

Welcome to ManaseDepot. By accessing or purchasing from our website, you agree to be bound by the following terms and conditions. Please read them carefully before using our services or making a purchase.

1. Product Listings & Quality Assurance

  • All products on ManaseDepot are listed with accurate descriptions, specifications, features, and images to the best of our ability.
  • We are committed to offering high-quality, authentic products that meet our standards.
  • We strictly prohibit the sale of counterfeit or unauthorized items.

2. Order Fulfillment & Delivery

  • Orders are processed promptly and shipped based on the estimated delivery timelines provided at checkout.
  • We take care to package all items securely to prevent damage during transit.
  • Delivery times may vary depending on your location and unforeseen logistical delays.

3. Returns & Refunds

  • Returns are accepted in accordance with our Return Policy
  • Items must meet our return criteria (e.g., unused, in original packaging, with proof of purchase).
  • Refunds are processed fairly and promptly, following our internal review of the returned item.
  • Opened, used, or damaged products may not be eligible for return or refund, except where required by law.

4. Pricing & Payments

  • All prices on ManaseDepot are listed in Kenyan Shillings (KES) and include applicable taxes unless stated otherwise.
  • We reserve the right to modify pricing without prior notice.
  • All payments are securely processed through our trusted payment gateways.

5. Customer Data & Privacy

  • Your privacy is important to us. We collect, store, and use your personal data in accordance with our Privacy Policy.
  • We do not share your personal information with third parties without your consent, except as necessary to fulfill your order or comply with legal obligations.

6. Legal Compliance

  • ManaseDepot complies with all applicable laws and regulations in Kenya regarding e-commerce and consumer protection.
  • All transactions are governed by the laws of Kenya.

7. Limitation of Liability

  • ManaseDepot shall not be liable for any direct or indirect damages, losses, or delays resulting from the use or misuse of our products or services, except as required by law.
  • We are not responsible for delays caused by third-party delivery services or circumstances beyond our control.

8. Changes to Terms & Conditions

  • We reserve the right to update or modify these terms at any time. Updates will be published on this page with an updated effective date.
  • Continued use of our website or services after changes constitutes your acceptance of the revised terms.

📩 Contact Us

If you have any questions regarding these terms and conditions, please reach out to us:

ManaseDepot
📧 General Inquiries: info@manasedepot.co.ke
📍 Address: Apple Farm Plaza, Ambala Crescent, off Ambala Road, Nairobi
📞 Phone: +254 786 859 997

By shopping with ManaseDepot, you acknowledge and agree to these terms. Thank you for choosing us!