Shipping Policy

This Agreement was last modified on 10 April 2025

Shipping Policy

At ManaseDepot, we are committed to delivering your orders promptly and securely. This Shipping Policy outlines our delivery options, timelines, and charges to ensure a transparent and satisfactory shopping experience.

1. Delivery Options and Timelines

Standard Delivery

  • Orders are processed and dispatched within 1–2 business days (Mon–Sat).
  • Delivery times vary by location:
    • Urban Areas: 3–5 business days
    • Non-Urban Areas: 5–7 business days

Express Delivery

  • Orders placed before 12:00 PM (EAT) qualify for same-day processing.
  • Delivery takes 1–2 business days, depending on your location.

Note: All orders are processed and shipped Monday through Saturday, excluding public holidays.

2. Delivery Charges

Delivery charges are calculated based on order weight and delivery location. Shipping fees are shown at checkout. Occasionally, we run promotions with discounted or free shipping — check our website for current offers.

3. Order Tracking

Once your order is dispatched, you’ll receive a tracking number via email or SMS. Use this to track your order status on our website.

4. Serviceable Areas

We currently deliver within Kenya only.
International shipping is not available at this time.

5. Delivery Issues

For any issues (e.g., delays, missing or damaged items), please contact our support team:

6. Modifications to Shipping Policy

ManaseDepot reserves the right to modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our shipping practices.​

Thank you for choosing ManaseDepot. We look forward to serving you!