Privacy Policy

At ManaseDepot, we are committed to protecting your privacy and ensuring your personal information is handled in a safe, secure, and responsible manner. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with our website and services.

1. Information We Collect

a) Personal Identification Information:
When you register, make a purchase, or contact us, we may collect your:

Full name
Email address
Phone number
Shipping and billing addresses

b) Payment Information:
We collect payment details (such as card number and billing address) via secure third-party payment gateways. We do not store your full payment card details on our servers.

c) Usage Data:
We automatically collect information about how you use our website (e.g., IP address, browser type, visited pages) to help improve our site and services.

d) Cookies:
We use cookies to enhance site functionality, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

Order Fulfillment: To process and deliver your orders accurately.
Customer Support: To respond to your inquiries and provide service updates.
Marketing (with consent): To send promotional messages, special offers, or newsletters.
Website Improvement: To analyze usage patterns and improve user experience.
Legal Compliance: To comply with applicable laws and enforce our terms.

3. Sharing Your Information

We only share your data under the following conditions:

With Trusted Service Providers: Such as delivery partners, payment processors, and marketing services — only as needed to complete your order or provide our services.
When Legally Required: If necessary to comply with legal obligations or protect the rights and safety of our users or business.

We do not sell or rent your personal data to third parties.

4. Data Security

We take appropriate security measures (SSL encryption, limited access, etc.) to protect your information from unauthorized access or misuse. However, no online system is 100% secure — please use caution when sharing sensitive information online.

5. Your Data Rights

Access & Correction: You can request access to the personal data we hold about you and update or correct it.
Data Deletion: You can request the deletion of your data, unless we need to retain it for legal or operational purposes.
Opt-Out of Marketing: You can unsubscribe from promotional emails at any time via the link in the email or by contacting us directly.

6. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. When we do, we’ll post the revised version with an updated effective date on this page.

7. Contact Us

If you have any questions or concerns about our privacy practices, feel free to contact us:

ManaseDepot
📧 Email: info@manasedepot.co.ke
📞 Phone: +254 786 859 997
📍 Address: Apple Farm Plaza, Ambala Crescent, off Ambala Road, Nairobi

By using our website or services, you agree to the terms of this Privacy Policy.